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Blank activation dialog when Gig Performer starts

Dec 19, 2018 | Knowledge Base Articles, MS Windows, Troubleshooting

Symptom: After downloading the trial version of Gig Performer, a blank activation dialog pops up. There’s nothing to click on.

Background: The blank activation dialog issue has only been reported a couple of times. From our investigation, this appears to be some kind of incompatibility between GPU acceleration and applications such as the Duet Display that allow you to use an Android or iOS tablet as an extra monitor but do not support GPU acceleration.

Duet display, extend your monitor to your Android or iOS tablet. Avoid blank activation dialog.

Solution: At least temporarily, you need to either disable GPU acceleration or kill the process that supports the tablet monitor. Either of these solutions should cause the dialog to be filled in so that you can continue your trial of Gig Performer (or better, purchase it!)

The latest macOS update allowed Duet to enable full hardware acceleration. The company claims that it allows the app to take advantage of the GPU to work even faster and with greater energy efficiency, especially for things like watching video or working at higher resolutions. 

NB: Duet Display is a software based, high performance solution that turns any screen into a second display. It provides several features. First, a Remote Desktop to connect your own device. Next, allows you to mirror your display to your screen. Additionally, provides a simple way to connect to any team’s devices.

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Related topics:
Gig Performer is the best companion for all your musical efforts and more