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Support

how can we help you?

  • Getting Started

    Initial documentation is available as a PDF document.

  • Online Documentation V3.6

    Online user guide, reference manual and searchable documentation

  • Support Forums

    Visit our community forums for questions and answers about using Gig Performer

  • Knowledge Base

    Our knowledgebase contains trouble-shooting information and useful "how-to" articles

  • Video Tutorials

    Nothing beats a short and to the point videos to get you started quickly.

Technical Support Forums

Get answers to your how-to questions - participate in the GP community - tell us about your rig - share your live performance stories

Non technical support

Purchasing issues? License not received? Other non-technical after-sales support problems?

For customer service issues related to purchasing, receipt of licenses and so forth purchased through our distributor ILIO, please contact ILIO directly.

If you purchased Gig Performer directly from Deskew Technologies or  you have a Gig Performer license and need help with a Gig Performer feature, please check our knowledge base or visit and ask questions on our user forums.

In the unlikely event that Gig Performer is not working correctly, please check our knowledge base (where the problem may be already described and solved) and if you cannot find a solution there,  open a support ticket.

Otherwise, if you have pre-sales questions or other questions that are not related to technical support, please use the form below to contact us.

Pre-sales Questions Form. (for support, please visit our community forums)

Note — make sure your email address is entered correctly. If it is incorrect, we will not be able to respond to your query.
We just don’t want you to think we are ignoring you 🙂







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