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Troubleshooting

Don’t mix plugin formats from the same company

Don’t mix plugin formats from the same company

In this article you will learn about one of the best practices for software based setups: don’t mix plugin formats from the same company. For example, you can use the VST version of plugin A and the VST3 version of plugin B and the AU version of plugin C but if you’re inserting plugin A, then always insert the VST version of plugin A.

Troubleshooting – No sounds produced when I play my keyboard

Troubleshooting – No sounds produced when I play my keyboard

Let's start from first principles. Let's assume you have at least a basic wiring configurations that looks something like this but when you play your keyboard there are no sounds. NB: If you have Gig Performer 5 (most likely available in June 2024) you may be able to...

Dealing with back-lined or rented keyboards

Dealing with back-lined or rented keyboards

Touring musicians who don't bring their own controllers and instead depend on the use of back-lined or rented keyboards sometimes run into a problem where Gig Performer doesn't work properly even though it was "just fine" when they rehearsed with their own...

What are Temporary Startup Options in Gig Performer

What are Temporary Startup Options in Gig Performer

The Temporary Startup Options dialog allows you to change certain settings when you first open Gig Performer. Changes in this dialog will not be permanent When you start Gig Performer again, all changes will be reverted to your existing preferences. To invoke this...

Gig Performer seems to be writing megabytes of data

Gig Performer seems to be writing megabytes of data

There are plugins that may affect the performance of your audio plugin host (such as Gig Performer) by writing megabytes of data to disk. Symptoms A customer noticed that Gig Performer seemed to be responding poorly at times. After investigation he discovered that...

USB MIDI Port names keep changing on Windows

USB MIDI Port names keep changing on Windows

If USB MIDI Port names keep changing on your Windows computer when you attach your MIDI controller, unfortunately, this is a well-known issue on Windows, all the way back to Windows XP. The solution to this issue is described here. It involves the use of a freeware...

Gig Performer and Mac Catalina (OS X 10.15)

Gig Performer and Mac Catalina (OS X 10.15)

macOS Catalina (version 10.15) is the sixteenth major release of macOS, Apple Inc.'s desktop operating system for Macintosh computers. It is the successor to macOS Mojave. It is the first version of macOS to support only 64-bit applications. Update October 2024: Gig...

How to stop Gig Performer from automatically loading the last gig file

How to stop Gig Performer from automatically loading the last gig file

In this article we will show you how to stop Gig Performer from automatically loading the last gig file. It's usually convenient to have Gig Performer load the last gig file automatically at startup. There's a general option that controls this behavior. However,...

Blank activation dialog when Gig Performer starts

Blank activation dialog when Gig Performer starts

Symptom: After downloading the trial version of Gig Performer, a blank activation dialog pops up. There's nothing to click on. Background: The blank activation dialog issue has only been reported a couple of times. From our investigation, this appears to be some kind...