No refunds - sorry! As indicated on our Frequently Asked Questions page, Deskew Technologies, LLC has a strict no-refund policy once a customer has activated Gig Performer. We have a 14-day fully functional trial version so that potential customers can try out all its...
Knowledge Base Articles
Gig Performer – licenses, activation and moving to a new computer
In this article you will learn about Gig Performer licenses and activations. . Licenses and activations . Each Gig Performer license allows activating Gig Performer on up to five computers simultaneously, belonging to the purchaser of that license. You may not share...
How to stop Gig Performer from automatically loading the last gig file
In this article we will show you how to stop Gig Performer from automatically loading the last gig file. It's usually convenient to have Gig Performer load the last gig file automatically at startup. There's a general option that controls this behavior. However,...
Updated Remote Control Lemur Template for Gig Performer 3
You can find the main article that also includes the updated remote control Lemur template here.------------------------- Among the many new features in Gig Performer 3 is the notion of songs and song parts. To complement this new functionality, the Lemur template has...
Blank activation dialog when Gig Performer starts
Symptom: After downloading the trial version of Gig Performer, a blank activation dialog pops up. There's nothing to click on. Background: The blank activation dialog issue has only been reported a couple of times. From our investigation, this appears to be some kind...
Help us to help you – how to report problems
In this article, you will learn what is the best way to report problems. Community forum We want to do our very best to support every Gig Performer user. For general help with using Gig Performer our community forums should be your first stop. Here you can find many...
Gig Performer and JamOrigin’s MIDI Guitar 2 plugin
Jam Origin's MIDI Guitar 2 plugin is a wonderful plugin if you need to convert your guitar sound into MIDI. Background MIDI Guitar is a revolutionary piece of software that converts your guitars analog audio signal into a digital MIDI signal. This makes it possible to...
How to specify plugin locations
In this article, you will learn how to specify plugin locations in Gig Performer. Background If you are running Gig Performer on a Windows computer, your VST3 and VST plugins can be installed in arbitrary locations specified by the plugin developer and/or modified by...
Some plugin windows open up too small
If you have a particularly high resolution Windows tablet, it may be that some plugin editor windows are displayed too small. You can address this by adjusting Windows scaling behavior. Right click on the application icon and click Properties. Go over to the...
Gig Performer seems to hang on some rackspaces after installing The Legend – solved
A new update of The Legend fixes the issue in this plugin. Please update. Updated: May 20th, 2018 Synapse has released a new version of this link that fixes this issue in this plugin. Please make sure you are running at least version 1.22. A customer recently reported...
Can’t use same audio device to listen to Gig Performer and external music player at the same time
If you can't use same audio device to listen to Gig Performer and external music player at the same time, see the tip below. A Windows customer recently reported a problem where they found that they could not listen to their music with apps like Spotify or Pandora...
When does Gig Performer go on sale?
When does Gig Performer go on sale? As a matter of policy, Deskew Technologies, LLC does not participate in deep discounted sales of Gig Performer. Given its functionality, we believe that Gig Performer is very fairly priced. Our belief is that discounted pricing...