No refunds - sorry! As indicated on our Frequently Asked Questions page, Deskew Technologies, LLC has a strict no-refund policy once a customer has activated Gig Performer. We have a 14-day fully functional trial version so that potential customers can try out all...
Knowledge Base Articles
Gig Performer – licenses, activation and moving to a new computer
Each Gig Performer 4 license allows Gig Performer to be activated on up to three computers simultaneously belonging to the purchaser of that license. Activations may not be shared with others and doing so violates the terms of the license agreement. The cost of Gig...
How to stop Gig Performer from automatically loading the last gig file
It's usually convenient to have Gig Performer load the last gig file automatically at startup and there's a general option that controls this behavior. However, occasionally you may need to temporarily prevent automatic gig file loading. One reason is because you do...
Updated Remote Control Lemur Template for Gig Performer 3
Note: the main article that also includes the updated remote control Lemur template for Gig Performer 3 can be found here.------------------------- Among the many new features in Gig Performer 3 is the notion of songs and song parts. To complement this new...
Blank activation dialog when Gig Performer starts
Symptom: After downloading the trial version of Gig Performer, a blank dialog pops up and there's nothing to click on. Background: This issue has only been reported a couple of times. From our investigation, this appears to be some kind of incompatibility between GPU...
Help us to help you – how to report problems
We want to do our very best to support every Gig Performer user. For general help with using Gig Performer, tips and tricks, ways to develop ever more sophisticated gig files, our community forums should be your first stop. Do a search there first and if that doesn’t...
Gig Performer and JamOrigin’s MIDI Guitar 2 plugin
MIDI Guitar 2 from Jam Origin is a wonderful plugin if you need to convert your guitar sound into MIDI and subsequently to any sound you want limited only by your collection of instrument plugins. I have been using both MIDI Guitar 1 and 2. We were recently in touch...
How to specify plugin locations
If you are running Gig Performer on a Windows computer, your VST3 and VST plugins can be installed in arbitrary locations specified by the plugin developer and/or modified by you. In either case, if some of your plugins do not show up in Gig Performer, you will need...
Some plugin windows open up too small
If you have a particularly high resolution Windows tablet, it may be that some plugin editor windows are displayed too small. You can address this by adjusting Windows scaling behavior. Right click on the application icon and click Properties. Go over to the...
Gig Performer seems to hang on some rackspaces after installing The Legend – solved
(Updated: May 20th, 2018) Synapse has released a new version of The Legend that fixes this issue. Please make sure you are running at least version 1.22 of The Legend. A customer recently reported that Gig Performer was hanging on his Mac when certain rackspaces were...
Can’t use same audio device to listen to Gig Performer and external music player at the same time
A Windows customer recently reported a problem where they found that they could not listen to their music with apps like Spotify or Pandora while using Gig Performer even though this seemed to work when using other audio plugin hosts or DAWs. If you encounter this...
When does Gig Performer go on sale?
As a matter of policy, Deskew Technologies, LLC does not participate in deep discounted sales of Gig Performer. Given its functionality, we believe that Gig Performer is very fairly priced and we feel strongly that discounted pricing serves only to erroneously devalue...